Human Resources Blog - Spark Hire
Rejection Management

Spark Hire Launches Rejection Management Feature for Better Candidate Communication

Rejection ManagementSpark Hire has further enhanced its robust video interviewing platform by launching the Rejection feature to help companies ensure organization regarding the status of candidates’ applications.

“We have many customers who video interview hundreds, or sometimes thousands, of candidates every month and we know it can sometimes be overwhelming,” says Spark CEO, Josh Tolan. “We developed this feature so that hiring managers and recruiters can better stay organized by identifying the candidates they don’t wish to move forward with.”

How it works

When viewing their list of candidates who have completed video interviews, customers will see a ‘Reject’ link under their list of actions. Clicking that link will open a modal where they will choose a reason for rejecting the candidate. Companies that have multiple users on an account will enjoy this feature because it further improves hiring collaboration by making sure everyone is on the same page when it comes to a particular candidate. Account users can view who rejected the candidate, when they were rejected and why. If a candidate is reconsidered for a position or was mistakenly rejected, they can be easily pulled back into the mix.

Improved candidate communication

Customers will also have the option to send an email letting a candidate know that they will not be further considered for a position. Customers can also save rejection email templates. This will not only allow customers to save a tremendous amount of time, but it will ensure a positive candidate experience. Many job seekers express appreciation for companies that let them know of their application status regardless if they will be hired or not.

Rejection Reporting

The rejection feature also serves as a supplement to Spark Hire’s analytics feature. Customers will have the ability to see percentages and counts of candidates rejected for specific reasons. In addition, a downloadable rejection report presents customers with a detailed view of every rejection. The rejection reporting feature is great for any hiring team looking to improve the documentation of their interview process.

Contact our Customer Success Team for any assistance with our rejection feature.

Not a Spark Hire customer? Get a video interviewing demo with one of our product experts to see the new feature in action.

Camelia Rodriguez

Camelia Rodriguez is the Digital Community Specialist for Spark Hire. She enjoys writing and editing, binge-watching TV shows on Hulu and Netflix, and eating foods she isn't allergic to. Born and raised in Chicago, she loves to cheer for the Bulls, Bears, Blackhawks, and Cubbies.

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