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The Speed to Hire Show - Build Transparency into Organizational Operations to Support Scalable Talent Acquisition

The Speed to Hire Show – Build Transparency into Organizational Operations to Support Scalable Talent Acquisition

Episode 19 – Kendra Dixon, Parabol

Parabol is an innovative project management and collaboration platform designed to help teams stay on track and deliver meaningful results. It offers comprehensive features such as flexible task scheduling, automated reminders, customizable reports, and the ability to collaborate in real-time with other team members. By providing a seamless user experience, Parabol allows teams to achieve their goals faster and more efficiently.

It’s no surprise that Parabol’s talent acquisition team approaches hiring with a highly organized process. Scaling a fully remote organization to include team members in more than 10 countries requires a high level of transparency and asynchronous communication to keep operations running smoothly.

This episode of The Speed to Hire Show features Kendra Dixon, Head of Operations at Parabol.

Key Takeaways

  • [3:35] – Optimize remote operations for asynchronous communication and autonomy – Organizations should prioritize the implementation of solutions that allow for asynchronous communication and autonomous operations, enabling greater flexibility and efficiency in their remote operations.
  • [5:55] – Master remote communication for clarity across a distributed team Effectively mastering remote communication is essential for maintaining clarity, fostering collaboration, and ensuring seamless coordination across a distributed team, especially as clear communication becomes the linchpin in navigating the complexities of remote work, diverse time zones, and varied communication preferences.
  • [8:20] – Scale specialized roles strategically to support growth and maintain operational focus – Strategically scaling specialized roles is pivotal for supporting sustained organizational growth and maintaining operational focus, as it allows for a targeted allocation of expertise where it’s most needed, optimizing efficiency, and ensuring that each facet of the business receives dedicated attention from professionals with the requisite skills and knowledge.
  • [9:58] – An exclusive look at Parabol’s hiring process – Kendra Dixon, Head of Operations at Parabol shares insight into Parabol’s talent acquisition process.
  • [13:23] – Assess candidate/project fit to predict success in a remote work environment – Evaluating the alignment between a candidate’s skills, work style, and project requirements is crucial to predict success in a remote work environment, as it enables recruiters to identify individuals who not only possess the technical proficiency but also exhibit the self-discipline, communication, and adaptability necessary to thrive in a dispersed work setting.
  • [15:44] – Ensure mutual fit for culture and growth to propel company DNA – Ensuring a mutual fit for culture and growth is fundamental to propelling the company’s DNA, as it establishes a harmonious work environment where employees share common values and aspirations, fostering a collective commitment to the organization’s mission and creating a foundation for sustained innovation and progress.

Video Transcript

JOSH TOLAN: Kendra, let’s start by, learning a little bit about you. 

KENDRA DIXON: Sure. I am Head of Operations for Parabol, and I joined the company just over two and a half years ago, just after raising their series a round. So before that, I was working at Techstars, which is a company that helps, startups through an investment and an accelerator program, and Parabol actually went through the program I was running at the time back in 2019. So it was a fun little transition when I wanted to kind of move back from more of the visor kind of helping out on the investment side and moving back over into operations.

When Parabol was ready to hire a full-time operations role, I said, hey, let’s let’s talk. And it was a perfect kind of transition over back over the operator side. That’s great. What was the catalyst for them needing to bring, on somebody in that role?

It really was ready to scale. They raised their series a, and, before that, it was a small team, and now with money behind them. Really feeling like they had a product market fit. COVID was also part of a catalyst because we’re remote.

We fit really well with remote work in terms of its meeting software, and meeting collaboration software, mostly for agile teams, but our templates work for a lot of different types of meetings. So, you know, really started out in the retrospective space. People we’ve got teams using that on a weekly basis. We also do stand-ups, one-on-one meetings, and check-ins.

From an operations perspective, we even have templates around, like, our strategic planning, as well as like performance reviews, peer peer feedback, we can do all that kind of within the the templates of our product software. And so needless to say when COVID hit, everyone went remote, we had a big jump, and that was kind of a forcing function of, okay, we’re ready for a series a. So long story short, that being, okay, it was still a small team. Now, how do we get ready to scale?

And so, bringing in full-time operations really to kind of help focus on what is it gonna look like? What do we need internally to really scale? And so that’s why this first, you know, this still today, I’m the one Operations role. So we’re, we’re still a small team, and so it’ll be, you know, fun to talk today in kind of different ways we’ve been able to scale, but still, you know, from Operations perspective, we’re still a team of one.

JOSH TOLAN: Got it. Yeah. Love it. And what, when you were brought on to the company, how many employees were there at that time?

KENDRA DIXON: I think we were already at ten. They had immediately started doing some hiring mostly on, like, the developer side.

When I came on, we were in the process of switching from, you know, gusto and managing all of the, you know, two employees ourselves and switching to a PEO. We went with Sequoia one as a way to scale faster, essentially, because trying to hire and then make sure you’ve got everything set up in the new state that you’re bringing somebody on. It was just gonna take too long. And so we were at ten, and we’re now at twenty-seven, and we’re at ten different countries as well.

So we were able to scale and really be able to kind of look for talent anywhere instead of being, held back by, well, what is the process gonna look like if we bring someone on from a particular state or even a particular country? 

JOSH TOLAN: Yep. Sure. So triple the size of the company.

You’ve got people everywhere. It sounds like the meeting software, like you said, is really good for remote organizations.

And that’s also the type of business that you guys are. So I’d love to hear a little bit more about the operations and how you guys work and what you know, remote work means for you guys.

KENDRA DIXON: Yeah. So I personally have been remote for over twenty years.

So I was very familiar with remote work coming into it, and it was one of the reasons why when we first saw Parabol as a company to invest in on the tech star side, it was very interested in seeing the software and loved what it could do. 

Even though, like, agile was their original focus, we started using it internally at Techstars for the way we would meet with companies or meet internally with our one-on-ones and our check-ins. And so, I knew that, you know, we could it was remote from the beginning. We had no plans on having like, we wanted to stay remote.

That was the plan of the company. And so the one thing I think I even realized when I came on is not only is it remote. It’s also very we’re also very async in terms of we – there’s a lot of autonomy for people to kinda create the work, the environment, which they’re gonna work best in. 

And in order to have people across ten different countries, we cannot all be on at the same time. And so we’ve gotta get really good at asynchronous communication.

So, obviously, we live in Slack, but we also have ways in which, you know, we can limit the number of meetings we have. And so we’ve got our weekly check-ins that we do, you know, through our software, and then we’ve got our every other retrospective where we’re then, you know, reflecting and giving feedback. And then the in-between time is really on Slack, and it’s, you know, does this we’re not meeting a whole lot in person, and that allows us to kind of grow remotely.

But what it means is you have to be really good at written communication and making sure that you’re, you know, very clear on what you’re asking for what you need and being good at asking for what you need, like, in the so that is, I think, one of the biggest things that I’ve even noticed coming to Parabol from other remote environments is the asynchronous side of it. You know, I’ve had other jobs where I just live on Zoom all day long, and it can be exhausting.

And so this and so that was really kind of where I saw the difference of why Parabol seems to work so well in a remote fully distributed team. 

JOSH TOLAN: Yeah. That makes a lot of sense. We’ve been going through some of those challenges ourselves here at our company.

You know, we’ve got people in ten-plus different countries at this point, and it’s yeah. I think as you scale generally, but especially if you’re distributed you have to get really good at email, Slack, like, you know, one-to-many and one-to-one conversations to make sure things are crystal clear because A) people, like you said, aren’t online all at the same time, and we’ve realized that as well, like in communicating through Slack, sometimes you put a message and people don’t see it. 

So we’ve realized we have to put things in place to make sure, you know, it’s visible to people no matter what time, you know, they’re logging on for the day, And then, B) like, without being in person, you can’t just turn around in your chair and be like, Hey, what do you mean?

What are you talking about? You know, people want to, people want to just get to the next thing I find. And so often there’s a lot of miscommunications that can happen in Slack when, you know, if something’s not extremely clear and, you know, teams aren’t proactively trying to clear those things up as they would do in person. So certainly a challenge.

Glad to hear you guys are, you know, figuring out ways to do that really well. Tell me a little bit about how you were brought on in the operations role to scale the business tell me, like, what’s the whole realm of your role? Obviously, hiring is probably just a part of it. So be curious to learn more about kind of everything in your sphere.

KENDRA DIXON: Yeah. So head of operations for Parabol means there is people ops. There’s the finance ops. There are just general business operations – So it kind of scans across those three areas.

And so hiring is definitely one of them, but then it was also finance from, like, the payroll side. What do benefits look like?

But then also sales contracts, if sales have any questions, it’s coming back to us from a business perspective, needing to make sure that it falls within compliance of the, you know, our business. And then I also work from a finance perspective, our CEO takes the lead in terms of, like, head of finance revenue, but I kind of work with accounts receivables, accounts payables, making sure that we’ve got, everything set, so that we’re he’s not focused on those, you know, the day to day pieces of the the finance side as well. 

JOSH TOLAN: So Yeah. For sure.

KENDRA DIXON: It definitely winds between those three areas on a daily basis. 

JOSH TOLAN: And do you feel like once you reach a certain size or a certain volume of work in one of those areas, that’s where you would probably end up hiring people more focused on, let’s say, HR account acquisition? If you’re trying to hire a lot of people and it becomes too much for you to handle with everything else or sales are, you know, off the charts, and you need 

KENDRA DIXON: Yes. I’d love an internal lawyer and not have to review constantly.

Yeah. I actually think the larger we get, it makes a lot of sense to have somebody more specialized in people operations. That’s not my background.

And so we rely a lot on people across the company when it comes to hiring. To kind of fill in those gaps. And then I’m the one that can just make sure we’re doing everything we need to do from end to end.

And then I manage the relationships we need to have with our PEOs, with our external recruiters, the headhunters, like, I’ll manage those relationships, but it really comes down to, you know, needing to pull everyone in when we’re hiring.

JOSH TOLAN: Yep. Yep. So you’re really facilitating the process and making it really collaborative.

And I think that’s what, you know, companies, your guys’ size need to do. Right? It’s like it’s a team effort and it’s important to bring everybody from the team, well, not everybody, but you know what I mean? Into the hiring process because ultimately, you know, when you’re at twenty, thirty people, like, every single person is a pretty significant ad to the business.

And so to have everybody on the same page about the people that you’re bringing in is really important you know, for continuing to build the culture and all ultimately, you know, bringing on the best people to do the job. So I’m curious to learn a little bit more about the hiring process, how do you get other people involved? What does that typically look like?

KENDRA DIXON: Yeah. So if we have a role, we typically have the hiring manager then be who is ever gonna be managing that that person so that they can kinda take the lead on reviewing. If we have a recruiter, they’ll do the first screening for us at least. So that person’s not getting bogged down with just every res may have to go through. They will have somebody kinda do that first screening.

And then from there, the hiring manager will do a kind of fit-for-role interview is what we call it. And so they’re managing that first phase if they want to proceed to the next phase, we call it then a fit for the organization, and we actually do like a culture style interview where we’re pulling in people from It used to be from we wanted to get kind of all areas, but then it was like, we don’t need to overwhelm the candidate. And so when you try to get at least like three people, and have it be somebody from directly with who the team they’d be working with, but then, you know, see some outside teams as well.

And so from that, it’s more of a panel style, we try to make it as as unintimidating as possible that it’s just here, like, you’re here to kinda see who we are as well. Like, we tell them to come with questions as well as ours and that one’s really kind of to see how they fit within the the organization. And then we do something really unique that I hadn’t seen before coming to Parabol, and that is we do a paid, we call it a bad in practice but like a paid project.

And so it’s a great way, especially being remote, especially being async, is like how well is this the right environment for you as a candidate? How well do you work with the team? And we’re able to see any kind of questions we had left from those first two interviews, we make sure that we’re, like, ready to have answered by the time we’re coming out of that paid project. And so we have, like, a buddy that is kind of there to kind of help.

We use our software to kind of do a, like, a pre-retrospective of, like, here’s the expectations of the project. Here’s what we’re looking for. Any questions that they have. And so it’s you know, very clear going into the project kind of what and we say it’s really less about the outcome of the project than it is, like, learning how well we work together.

And so that has kind of helped us because then they’re seeing and working directly with who they’re gonna work with every day. They’re in Slack with us. We invite them to the meetings that would be happening that week to kind of give them a full introduction into. And so It’s the next best thing in terms of we can’t bring them into the office for interviews and walk them around.

And so it’s a way to and we do it. We pay them for that time knowing that’s a big commitment. Sure. It’s very part that we’re not expecting them to, like, take time off from the job they currently have.

It’s definitely meant to be, you know, happening at the same time. And so that’s worked really well for us just because you get a really good sense.

Are they a fit? And they feel confident like, yes, this is a place I want to come and come and work. By the time we’re done.

JOSH TOLAN: Yeah. That’s a great point. I think, look, there’s a lot of companies that do projects or some type of, you know, skills test to see can this person do the job? 

KENDRA DIXON: We don’t do the front end, like, testing kind of stuff at, at this point in time. Yeah.

JOSH TOLAN: Yeah. But I think, like, that you guys are taking is really important and very effective, because it’s more of a real-world scenario. You know, I think a lot of companies when they give a project. It’s like, alright, here’s a little brief.

Give it to the candidate. Go off on your own and do this. With maybe not as much context as they would need and not somebody to really ask a lot of questions to. And so sure you’re getting a feel for what the candidate can kinda do on their own.

But if that’s not really indicative of the way that they’re gonna work within your business, it doesn’t tell you as much as you would like to know. And so I think the way that you guys are doing it, really gives you the insight you need to make sure, hey, will this person be able to thrive in a remote environment?

How well do they communicate asynchronously?

We are a company that powers meetings. How, you know, well are they doing in those meetings and participating and asking questions And then I think, like you said, on the flip side as well for the candidate, that really helps them make a decision too. Look, if at the end of the day, they realize this environment just isn’t for me. Like, it doesn’t match my work style.

You know, maybe I’d prefer to be in person or whatever it is. At least you know then, right, before you bring them on onboard them and in thirty days, they’re like, you know, this isn’t for me, and then you gotta start the whole process over.

KENDRA DIXON: Yes. Exactly.

JOSH TOLAN: And how did you guys come up with that? That is a good question. I have not asked that it was already in place when I came on. That’s how I was hired.

I had I was doing a project on the side. And so we do this for every hire that we’ve brought on. I will have to ask Jordan, our CEO, where first. If he brought it from a different, you know, a company he was at before, of where that came from.

Because even my husband asked, he’s like, where did batting practice come from? I was like, I don’t know. Get this reference, but we’ll have to see. Yeah.

JOSH TOLAN: Well, as a former baseball player, I can appreciate the batting graphic types of reference. And, yeah, no, that’s really cool. And I think, look, I was looking at your careers page as well, and just all of the resources you make available for candidates. And I think you guys do a great job of being super transparent about, you know, what you guys are all about, what the work environment’s like, and to give candidates the ability to self-select in or self-select out if that looks like a place they want to be.

So I think the project, you know, really goes hand in hand with the content that you guys are already putting out there for candidates. To do you on their own. So that’s great.

KENDRA DIXON: Yeah. I think, you know, a lot of people say we – this is just as much about you wanting to come work for us versus us, you know, wanting you. And I feel like we truly mean that. Like, we wanna make sure it’s a fit because ultimately it affects the culture.

If if we hire you know, if we think they’re a great talent, but then they don’t fit in terms of the way of which we work, then it’s just gonna have a negative impact on them and on culture overall. So, yes, part of our culture is we call it open eyes. It’s we’re very transparent. And so as much as we can kinda put out there ahead of time, it makes it very easy for them to know exactly what they’re walking into and what they’re saying yes to when we bring them on.

JOSH TOLAN: Yeah. And look, I think every company, there’s these different phases they go through of their growth, where certain hires are critical And for the phase that you guys are at, every single person you bring on is critical, not only for the performance of the business, because, you know, at this point, they the next person you bring on is one of twenty eight.

Like, that’s a pretty significant ratio, but also for the culture that’s gonna set the tone for the company as you guys grow from twenty-seven to fifty to a hundred and beyond, or wherever you guys are going, like the people you’re bringing on now are really gonna be the folks that, you know, shape more or less the DNA of the company in its next phase of growth.

And so, for you guys to be able to properly vet people to make sure that they’re gonna be the people that you want to come in that germ with you, but also for candidates to be able to make the decision on their own, that this is the place I want to be, you know, for potentially years to come, it’s really important that those two things sync up. You know, because you don’t wanna be in this position where you guys are at right now and trying to scale, well, let’s say, fifty people, but it constantly two steps forward one step back because people are coming in and out the door because there’s not good alignment happening throughout the hiring process.

KENDRA DIXON: Yeah. We actually had an internal conversation around whether we could accommodate and try to hire in more like South America where English would not be the first language. We’ve decided it would just be too difficult it’d be too big of an impact on the culture even though we now have enough people that also speak Spanish, that they could probably function and the work output would be great, but we’re not quite large enough.

There’s not enough of where it wouldn’t have a negative impact on how they would feel involved in the overall company because there’s not and so it’s fun to have these conversations like, okay, are we can we get large enough, like, when is the right time to then even be able to expand, not just the countries we’re in, but also the languages of which we can take on, and so, yeah, we’ve had some of those conversations and just kind of said, and then I’m we’re still a little too nervous about what it would do to the the the culture.

JOSH TOLAN: Yeah. Totally. Makes sense. And looking ahead, you know, 2024, what are some of the goals, specifically as it relates to hiring? Where are you focused? 

KENDRA DIXON: Honestly, we are where we’ve slowed down quite a bit and wanna just kinda focus on the growth of the product within the team that we have. We’re at one of these where we’re, you know, we venture backs. We raise that series a, but we’re really close to profitability.

And so the invite the external environment that we have around us, it’s like, well, do we spend faster and then know that we’ve gotta be ready to raise again or could we actually get ourselves to our own profitability then grow at our own pace and not be reliant on another round of fundraising at a specific moment like with a hard deadline versus doing it when we’re ready to. Yep. And so we’ve made the strategic plan as to not keep the scale that we have been doing and really focus on profitability.

And then once we hit that marker is, okay, now how can we continue to scale again and be ready to rate? So we’re still thinking we will go the venture trajectory, but slowing a bit because of the external environment that we’ve been given that we were not planning on. Most of us, I don’t think we’re. Yep.

And then and then scaling again. So we’ll probably have a fairly quiet 2024 when it comes to hiring, but for really good reason, like, we could actually see profitability and then have a little bit more control over the way of which we wanna grow next. 

JOSH TOLAN: No. I mean, I think a lot of companies are doing that right now. So I think it’s smart, you know, it’s all about These are those times where you really wanna drive efficiencies in the business, make processes repeatable. And that way, you know, when you’re adding headcount, you know, that are being added to an efficient engine that’s sustainable and you’re not gonna be, you know, living round around and, you know, constantly have to do more fundraising to fuel growth in the business. 

You know that the go-to-market engine that you’re building is gonna be repeatable, sustainable, and predictable so you know when to add people. You know, and that also, you know, makes the company more attractive when you go into a fundraising round as well because, you know, future investors are gonna look at the systems that you guys have in place and see that you’re ready to scale with an infusion of capital, and it’s very easy to see where the money needs to go.

Right, because you’ve driven those efficiencies. So, you know, I think that makes a lot of sense. What have you found you know, since coming on with the team, you know, I know you guys have placed a big emphasis on culture – But as you think about the hiring process specifically in trying to attract people to the company from all over the world, what if you found to work really well for you guys. 

KENDRA DIXON: I think our transparency helps a lot. We publish every Friday. We call it the Friday ship, and we kinda talk about what we’re working on. And we’re very transparent where it sometimes it is how we work, and it is the things of which we are discussing internally And then it’s also sometimes, you know, product things that we are working on. And so we’re talking about that every Friday.

We share our metrics every Friday of how things are going. And so I think that really helps people that are looking for a new job, like finding us from that perspective of they can kind of see the inner workings of Parabol without even talking to us first. So that’s one of the ways. And then, typically, if we’ve got a specific job, we will look for, like, job boards that fits our type of culture.

So the people first, the remote work, you know, anything around those kind of job boards that are very specific to the way of which we work. Yep. We will try to target. And then And then the non-sexy answer of, like, when we have very specialized headhunters, like, those have definitely just been one of the faster ways when we’ve got a very specialized, like, our devsec ops, like, when we, like, finding somebody that’s worth the investment because they can bring us candidates faster.

But In terms of, like, people that have found us, they’ve been really great hires. And so we know the work that we do on a regular basis of just putting information out there about us, not just the product, but, also about the company and and who we are as people in the way of which we’re trying to build this. That’s really attracted the type of candidates that fit our culture. 

JOSH TOLAN: Yeah. It’s really interesting. So you guys have taken, like, the total build-in public type of approach. 

KENDRA: Yes. Yes.

Open source, like you can see, from the early buildings of the actual product. And then from the weekly shifts, you can kind of see how we’ve talked about the way of which we do strategic planning, our actual hiring process of that batting practice I talked to you about, but like we outlined all of that when we did a retreat, and a lot of people started talking about the four-day workweek. And so we actually broke up into groups and we talked about it. We end up doing, what we call wellness days where people can now take.

And so we shared all the facts during our Friday Ships of how this was going. Here’s the experiment we’re running, we ran it for, I think, four months, and then talked about the outcome of it. And so we’re sharing all that and in the open to kind of let people see what we’re building. 

JOSH TOLAN: I think that’s it. I mean, first of all, that’s really cool. Just generally speaking, but is it comes to hiring. I think that’s a really unique way to attract people to your organization, and that’s how you’re getting people that are totally bought in. And before they’re really even engaged with you in the hiring process, they know, Hey, I wanna work for that company because everything’s out there in the open.

It’s super transparent. They can see the things that you’re working on that see the way that you’re communicating.

See, obviously, the information you’re sharing with the public, which means you’re sharing all of that with the company as well and probably even some more. So I think, you know, anybody that values that and sees that It’s gonna be really attracted to any type of opportunity, you know, at your business. And I think a lot of companies don’t put enough content out there that really gives a candidate insight into what’s unique about that organization. And maybe in some cases, it’s because They really don’t have anything super unique, in the way that you guys are doing things.

But I think it’s really cool how you guys have taken your culture and the way you work and really engrained it into the hiring process to make sure that you’re pulling people into the business, that are gonna really align with the way you guys are running it. 

KENDRA DIXON: Yeah. We did the same when we were going through, like, our leveling. Like, we from the beginning, we’ve always put salary ranges on, and as a company, we pay US average salaries. So even though it’s you might, be coming from a different country, we’re we’ve just decided as a company that we’re gonna pay US average if you happen to live in a more expensive city than what would be considered the US average, we do give a bump that is specific to your your city. 

And so but at the same time, we never really had, you know, because we were not that large to begin with, is what does leveling look like. What does, you know, salary adjustments as that goes. And so we’ve even talked about that during our Friday Ships in terms of we, we’ve now kind of established exactly what it means to level what those ranges are for each.

And so those are very transparent I don’t think on the Friday shift, we shared what all the actual salary ranges were, but we’ve always posted them for the open job. And then, but internally, all of our, you know, members now know like, what the levels look like, what the salary ranges look like. We’re one step shy of being completely transparent of like everyone knowing what everyone makes. We haven’t gotten to that we’ve had the discussion, and there we still that’s the one thing I think we’re not fully transparent about.

And I think just because it for some, it just becomes a little awkward, like, knowing the exact person. But the ranges are there. So it’s pretty easy to kind of just know where, you know, somebody’s gonna fall. But…

JOSH TOLAN: Yeah. Some deductive reasoning can probably get you there. And, yeah, like you said, it can be a little awkward when you know, you can tie an exact number to an exact individual.

KENDRA DIXON: More awkward. But as a Head of Operations, I love that we are going there because I don’t want the end discrepancy. Like, we wanna make sure that it’s staying fair and it’s staying level. And so the more transparent we are, the easier it is to be like, nope, we can’t do that because, look, this is where, you know, the level falls, we can’t be out of, you know, out of step with what we’ve done for others.

It makes it very easy to stay fair and concise against the Yep. The levels when you’re totally transparent with it.

JOSH TOLAN: Yeah. Look, you’re managing expectations both with employees, but then also people that you bring on.

It’s very clear, you know, everything that you guys are doing, how you’re paying, what the paths for growth look like, And so I think that’s great. You know, it’s it’s you always want to reduce surprises for people.

So the more you can do that, by being transparent in your communications and the information that you’re putting out there, you know, the better candidate and employee experience you’re gonna drive. So that’s awesome. Yeah.

KENDRA DIXON: Yeah. It helps, like, there’s very limited space for negotiating your salary because we now know exactly what the, you know, the frame is for that particular role, and we’re gonna make sure it’s not, you know, it can’t be way out of alignment with you know, any of the other roles that we already have on the book. So it helps level that field in terms of, well, somebody was just really good at negotiating and somebody else didn’t, and they just took what was offered. It’s like, we no longer have those discrepancies happening either. Yep.

JOSH TOLAN: Yeah. It makes a lot of sense. Well, this has been great. I’ve really loved learning about what you guys are up to.

I am a huge fan of the culture that you guys have and that you continue to build. And like I said, I was, you know, scouring your careers page and looking at all the information you guys had available. And I was blown away, especially at the stage you guys are at now that you already have all that built out.

But I think The fact that you’re establishing that as your culture now and hiring people into that culture now, like we talked about earlier is really gonna be you know, the foundational DNA for your business moving forward.

So it’s been great learning about it, and thanks so much for joining me.

KENDRA DIXON: Yeah. Thanks for having me. Cool.


Josh Tolan

Josh Tolan is the Founder and CEO of Spark Hire, a video interviewing platform used by 6,000+ customers in over 100 countries.