As a hiring manager, it’s important to spend your budget wisely. When investing in recruitment services, there are 4 things that you can do in order to ensure you are seeing the most ROI from your recruiter.
Provide a Thorough Job Description
This one seems like a no-brainer, but it is often overlooked or sloppily done.
Before you provide your recruiter with the job description, be sure that you have reviewed the description. Make sure that the description is detailed and includes all of the key job duties and requirements. If something is not included, add it within the description.
A detailed job description will help the recruiter to create the best job advertisement for the opening. It will also help the recruiter to better explain the position requirements and details to qualified candidates.
Communicate Verbally and Often
While a clear job description is important, do not think it replaces actual conversation.
In the beginning of the process, before the recruiter even starts searching for candidates, you should have a verbal conversation first about the position and your expectations.
During this initial conversation, it is smart for you and the recruiter to schedule an ongoing weekly conversation to discuss the candidate search, candidates submitted or interviewed, as well as any potential changes in the job description or need.
In person communication is always preferred, but when this is not possible, don’t forget about video chats. Video will provide the face-to-face interaction that a simple phone call will lack.
No matter how you communicate with your recruiter, any form of verbal communication is key. Email and text is extremely lacking when it comes to understanding any “stucks” in the candidate search or addressing feedback with detail.
Give clear Feedback
While it is important to communicate frequently with your recruiter, if you are not giving clear feedback on candidates you aren’t doing yourself any favors.
When you have your weekly conversation with the recruiter, it is important that you provide detailed feedback regarding any candidates submitted or interviewed in the previous week (if you have not already done so). This feedback is key in helping your recruiter to adjust any candidate searches or pre-screens in order to ensure that you are getting the most qualified candidates.
Hold your Recruiter Accountable
Recruiting is a service and just like any service, you want to make sure you are receiving the top quality you are investing in. Hold your recruiter accountable during the candidate search. If your recruiter is not submitting candidates within the timeframe discussed or if the candidates do not match up with the job description and what was discussed, call your recruiter out on this!
If you want to get top quality service from your recruiter, you need to expect this and make sure the recruiter understands your expectations. An expert recruiter will have this same expectation for her own work and will hold herself accountable to providing you the best candidates possible. However, if you notice that your recruiter is not meeting expectations, it is important to address this. If there is no improvement, perhaps it is time for you to start shopping for a new recruiter.
How do you make sure you are getting the most ROI from your recruiter? Please share your tips in the comments below.