Human Resources Blog - Spark Hire
How Instructure Increased Interview Completion and Improved Hiring Decisions

Customer Spotlight – How Instructure Increased Interview Completion and Improved Hiring Decisions

 

Here at Spark Hire, we consistently strive to better serve our customers to improve speed to hire and quality of hire around the world with the most innovative hiring solution – video interviewing software. 

We had the pleasure of interviewing Matt Torgersen, Senior Recruiter at Instructure, to learn more about how Spark Hire’s video interview software helps to improve hiring decisions and speed to hire for Instructure.

Instructure is a leading online learning management software on a mission to elevate student success. However, with a very lean recruiting team, Instructure’s hiring process met with several challenges.

Instructure’s recruiters found themselves with too many priorities and as a result, it was difficult to meet the demands of high-volume hiring. This is not uncommon with hiring teams and frequently leads to HR/Recruiter burnout. That is unless recruiting and hiring teams are equipped with the right tools and strategies.

Fortunately, after implementing Spark Hire’s No. 1 one-way interview solution, the team quickly saw results. They primarily use it to screen customer support candidates they need to move through quickly. With Spark Hire’s one-way video interviews, they are able to complete as many as 8-10 interviews in a day.

“Spark Hire has been able to help us a great deal at Instructure. We primarily use it for our high-volume customer support job and are able to get sometimes 8/10 completions a day.”

Both recruiters and hiring managers find the video interview platform easy to use. Spark Hire’s video interviews help them get the information they want early in the screening process. Moreover, collaboration has improved, resulting in Instructure’s team making hiring decisions more confidently than ever before.

“Spark Hire has been able to help us a great deal at Instructure. If you’re thinking about whether to use Spark Hire, don’t hesitate. It makes your job a lot easier.”

Spark Hire