Thompson Child & Family Focus is a leading provider of clinical and prevention services for children and families across North and South Carolina. The Charlotte, NC-based, nationally accredited nonprofit agency empowers children and families through therapy, education, and prevention-based care. Thompson has five locations specializing in clinical and behavioral treatment, developmental education, and proactive care. As the leading provider of clinical and prevention services for children across the Carolinas, Thompson began scaling up several new programs, as well as beginning to expand into new regions across the state. As a result, the team quickly realized they needed to implement a more streamlined approach to their interview process, and began looking into virtual interviews as their solution.
A Tech-Forward Solution
Matt Simon, Chief Program Officer at Thompson, knew the team needed a more tech-forward, innovative strategy for their HR efforts. However, it was imperative that the team didn’t sacrifice their rigor or personalization in the process. “My biggest priority was to use a tool that made life easier for the hiring manager while actually enhancing the experience for the candidate,” said Simon.
With that in mind, Simon and the team began researching video interview platforms and discovered Spark Hire met all their requirements and then some, at a cost that met their budget.
Improving the Hiring Process
The team noticed the difference almost immediately, as Simon describes “although still new [to the platform], Spark Hire has already helped expedite our hiring process, improving our ability to screen candidates, eliminate timely and wasteful ‘phone tag’ with candidates.” Simon and the team knew they were on to something as soon as they viewed their first candidate screening video, saying, “it provided so much useful information, allowed us to rate in a quantifiable way, saved time while improving quality – can’t get better than that.”
Efficient and Effective Hiring Decisions
Overall, Matt and his team found that implementing Spark Hire’s video interviews has drastically improved their hiring efforts. Their experience with the platform has been “simple, fun, and exciting.”
Video interviews are now an integral part of their hiring process, and they’re making more efficient and effective hiring decisions. Simon and his team couldn’t be happier with the results, saying, “Spark Hire will help organizations make better decisions faster, and ultimately build better teams which is the foundation of any successful organization.”