Established to provide comprehensive permanent and temporary recruitment services within the Manufacturing, Infrastructure and Utilities, and Insurance and Wealth Management sectors, Fuse Recruitment is specifically tailored to searching and recruiting hard-to-fill and specialist roles in candidate-short markets. Beyond the team’s exclusive contacts and sector knowledge, they also provide specialised recruitment in fields that line up with contemporary job markets. As a business, they are constantly looking to innovate and improve their service delivery to clients and candidates, and soon discovered Spark Hire’s video interviewing provided them with the opportunity to do just that. 

A Solution to Suit Their Needs

While searching for a virtual interview platform that best suited their needs, Cameron Watson, Head of Strategy, knew they “wanted something that would give us the opportunity to better present our candidates to clients, improve our conversion of submitted candidates to interview, reduce hiring times and assist in proactively marketing candidates in a way that was different to other agencies.” 

They found all that and more with Spark Hire’s video interviewing platform, resulting in the team saving time, resources, and money while improving their overall recruitment process. 

Seeing the Results

Watson and his team found implementing Spark Hire into their process to be intuitive and straightforward, noting the outstanding customer support throughout the transition. The results were clear almost immediately, with Watson saying, “[Spark Hire] improved our end-to-end hiring process (quality and speed) and [we saw] improvement in the quality and results of our proactive marketing of candidates.”

This tech-forward solution has not only improved the screening and placement process for Fuse, but it’s also offered them “broader candidate and client marketing and engagement opportunities outside of [their] standard operational recruitment processes,” allowing them to grow exponentially as a company. 

The team knew they found what they’d been looking for “when we had clients making offers to candidates without the need for an ‘in person’ interview,” says Watson.

An Indispensable Tool

Overall, Watson and his team found the platform to be intuitive and easy-to-use. Not to mention, by implementing Spark Hire into their recruitment process, they’ve established differentiation and are now able to stand out in a competitive market. 

After realizing all the added benefits of implementing Spark Hire, the platform is now considered an indispensable tool in Fuse Recruitment’s day-to-day activities, with Watson describing it as “[a] key process requirement within our business and consistent demonstration of the improved result we get by using it.”