HR consulting firm Red Clover kept finding themselves in the same situation. Their clients continued to accelerate their hiring trends. The Red Clover team needed to fill positions, fast. Founder and Managing Director, Jen L’Estrangre recognized the need for a more innovative approach to the teams’ recruitment processes. Namely, they needed to become more time-efficient and cost-effective. And Senior Consultant Eric Mochnacz found the team’s solution in Spark Hire’s video interviewing platform.
Adapting to Industry Trends
As a strategic HR consulting firm, Red Clover keeps a pulse on industry trends. Often, a consultant would end up spending an entire day sifting through phone screens. They were no longer a viable option for tackling their clients’ volume of recruitment. Recognizing the need to remain competitive, the team began looking into time-saving solutions. That’s when they started researching video interview providers. “[The team] recognized it was an upcoming trend and would allow us to better leverage our time in client engagements,” explained Mochnacz. “There was increased value to the client in using our time as strategic partners in moving the business forward, rather than sitting in the call room running phone screen after phone screen.”
Red Clover works with a variety of clients in a variety of industries, ranging from construction to IT, so their video interviewing solution needed to be customizable. Spark Hire provided them the flexibility to meet different clients’ needs. “It was also important to us that we had a devoted account manager who could help us leverage the tools to the best of our ability and would be on hand to help us troubleshoot,” added Mochnacz. “[Spark Hire] checked all the boxes.”
Maximizing Video Interviews
After implementing Spark Hire, the team was quickly impressed with the ease of use. They found the dashboard user-friendly and easy to navigate. The Spark Hire team was attentive to their needs and provided regular check-ins. “Our account manager worked with us every step of the way to set up our first interview process. He also provided a wide array of supporting documents to help us 1) drive the Spark Hire process and 2) market it to our clients as an added value and service to them,” said Mochnacz.
With Spark Hire’s support, the Red Clover team felt they were maximizing the tool.
Seeing the Results
Now the amount of time consultants spend on the initial screening process has reduced dramatically. The team replaced full-length phone screens with one-way video interviews. This shift allowed them to gain valuable insight into candidates, improving their overall evaluation.
Additionally, Spark Hire helped the team improve their collaboration efforts. By leveraging the internal rating system before sharing candidates and incorporating client feedback with easy link sharing, hires improved dramatically. “That way, you’re both viewing the same content – and it’s not a matter of trying to remember everything the candidate said during a phone screen…. This lends itself to a more interactive process with engagement between the recruiting team and the business leader.,” said Mochnacz. This also helped them work toward their goal of having a job search wrapped up in a month.
The Future of Recruiting
As remote work continues to grow, Red Clover recognizes video interviewing as an indispensable tool. Spark Hire is a safe and effective way to connect candidates with clients. Red Clover has also been able to expand their talent pool, ensuring more quality hires.
Though it’s a predominantly virtual process, their interviews remain personal and engaging. “We don’t just send a link to a candidate without any guidance,” explained Mochnacz. “We still chat with those interested in learning more… and walk them through the Spark Hire process… We are still able to put the human in Human Resources – but we also use technology to recognize the value of our own time.”
After seeing the benefits, Spark Hire’s video interviewing is now an essential part of Red Clover’s recruitment process.